Slack Channel Announcement
SlackFriendly ToneMajor Rewrite
Before (Original)
Hey everyone, just wanted to let everyone know that we're going to be doing some changes to how we handle the onboarding process for new clients starting from next month. There will be a new checklist that everyone needs to follow and we'll be having a training session soon to go over everything. More details to come. Thanks!
After (TextGlow Rewrite)Friendly
Team update: we're rolling out a new client onboarding process on Feb 1. **What's changing:** A standardized checklist replaces the current ad-hoc flow. **Training:** 30-min session Thursday at 2pm (invite coming today). **Questions?** Drop them in #onboarding-updates. More details in the doc linked below.
What Changed
- 1Used formatting (bold headers, line breaks) to make the message scannable in 10 seconds
- 2Replaced "more details to come" vagueness with specific dates and a dedicated channel
- 3Cut the filler opener ("just wanted to let everyone know") and led with the news directly
Why Friendly tone works here
Friendly tone in Slack announcements signals approachability while keeping structure — it prevents the "wall of text" that gets ignored.
About Friendly Tone
Warm and conversational without being informal. Works well in team settings and customer-facing interactions.
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