Privacy Policy
Transparency is our core value. Here's how we handle your data.
At TextGlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, and disclose information, and your rights in relation to that information. This policy applies to the TextGlow Chrome Extension.
1Information We Collect
Website Content (Selected Text): The core functionality of TextGlow requires accessing text that you explicitly select on web pages. We only access and process the specific text you highlight and choose to submit for rewriting. We do not passively monitor, record, or store your browsing history, passwords, or other page content.
Account Information (Pro Users): If you upgrade to our Pro plan, we collect your email address to manage your subscription and verify your "Pro" status across devices.
Payment Information: All payments are processed securely by our third-party payment processor, Stripe. We do not store or have access to your credit card numbers or banking information.
Usage Data: We may collect anonymous, aggregated usage statistics (e.g., number of rewrites performed) to improve service stability and performance.
2How We Use Your Information
The text you submit is sent to our AI processing providers solely for the purpose of generating the rewritten or rewritten version.
- AI Processing: Your text is processed transiently by our AI models to provide the service.
- Subscription Management: We use your email to verify your subscription status and deliver Pro features.
- Service Improvement: We use aggregated usage data to identify bugs and improve features.
3Data Retention
We do not permanently store the text content you submit for rewriting. Once the rewritten text is returned to your browser, the original and processed text data is discarded from our processing servers. Account information (email) is retained only as long as your subscription is active or as required by law.
4Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others.
Third-Party Service Providers: We use trusted third-party providers (such as OpenAI) to perform the AI text generation. These providers adhere to strict data security standards.
- AI Providers (e.g., OpenAI): To perform text generation.
- Payment Processors (Stripe): To securely handle billing and subscription management.
5Data Security
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access or disclosure of your information. All data transmission occurs over secure SSL/TLS encrypted connections.
6Your Rights
You have the right to access, correct, or delete your personal information. You can manage or cancel your subscription at any time via the "Manage Subscription" portal provided by Stripe. Since we do not store your text content, we inherently minimize the personal data we hold.
7Changes to This Policy
We have the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes.
8Contact Us
If you have any questions about this Privacy Policy, the practices of this extension, or your dealings with this extension, please contact us at: support@textglow.io.